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When will my order ship?

US orders: Orders for in-stock items generally will be delivered within 3-5 business days. Orders outside the continental US may take longer. US Overnight shipping: Orders placed before 1pm EST on business days will be delivered the next business day

Can I Cancel or Change My Order?

Once an order has been placed, we send it to our warehouse immediately. With good cookware comes great food, and our team works tirelessly to get your order to you as soon as possible.  If you have any changes you would like to make to your order, we

Why is My Discount Code Not Working

Discounts may only be applied to full-priced items and orders over $100 USD. Discount codes cannot be applied to already discounted items or sets, cannot be combined with other discount codes, and do not apply to limited-edition releases. Discount co

Do You Offer Discounts?

Joining our email list will give you access to our first order offer, additional sales exclusive to your audience, and early access to new product launches and limited releases. Discounts cannot be combined with other discount codes, do not apply to

What Payment Methods Do You Accept?

You can use most major credit cards as well as Amazon Pay, Google Pay, and PayPal. For US customers, we also offer the ability to pay in installments using Afterpay. Simply select Afterpay as your payment method to split your purchase price into four

Do You Charge Tax?

We charge sales tax throughout the United States in accordance with local tax laws. Sales tax is assessed based on an order’s shipping address. Tax and duties differ for international orders by country. If you have any questions regarding the tax you

When Will I Be Charged for My Purchase

All purchases, including preorders and backorders, are charged at the time the order is placed, not when it ships. For this reason, we do not retain your full credit card information and to protect your data and privacy. This also means that because