USA - Orders and Shipping FAQ
US Orders: Orders for in-stock items may take up to five days to be fulfilled. Once shipped, orders are typically delivered within 3-5 business days. Orders outside the Continental US may take longer. US Overnight Shipping: Orders placed before 12pm
Orders for in-stock items will be fulfilled within five business days. Once your order ships, you will receive an email with a link to view your tracking information. Orders ship in full at the date that all items are available. If one or more items
We cannot guarantee that we will be able to cancel or edit orders after they are placed. Once an order has been placed, we send it to our warehouse immediately. If you have any changes you would like to make to your order, we have a short window of t
Discounts may only be applied to full-priced items and orders over $149 USD. Discount codes cannot be applied to already discounted items and cannot be combined with other discount codes, and do not apply to limited-edition releases. Discount codes c
We're happy to accept most major credit cards, along with convenient options like Amazon Pay, Google Pay, and PayPal. For US customers, we also offer the ability to pay in installments using Afterpay. Simply select Afterpay as your payment method to
We collect sales tax in compliance with local tax laws across the United States. Sales tax is calculated based on the shipping address of an order. For international orders, taxes and duties will vary depending on the country. If you have any questio
All purchases, including preorders and backorders, are charged at the time the order is placed, not when it ships. To ensure the security of your data and privacy, we do not store your complete credit card information once the order has been placed.
There may be times when major carriers like FedEx and UPS are unable to process all of the packages they pick up. When this occurs, they will publish a tracking status of "Pending" or "Delayed" which means that your packaging is waiting for its next
US Orders: We ship to all areas of the US including Alaska, Hawaii, and US territories for a fee. We also ship to APO and FPO addresses. Shipping rates are live rates from our couriers, and are calculated at the time of checkout. *Please Note: Free s
If you purchased an item from our website and find a promotion on it later, we may be able to price match it up to 30 days from your original purchase date. Please reach out to our customer service team and we'll be happy to help!